Notice of Accessibility

Hotel Accessibility  

We are committed to providing a welcoming and inclusive environment for all of our guests. Our hotel is designed with accessibility in mind, and we strive to meet the needs of all guests who visit us. 

Property Features: 

  • Our property is equipped with ramps, lifts, and elevators to provide access to all floors and areas of the hotel. 

  • All of our public areas, including the lobby, restaurant, and meeting rooms, are accessible. 

  • Our guest rooms are designed with accessibility in mind, featuring wide doorways, accessible switches, and grab bars in the bathroom. 

  • We have a range of accessible rooms available, including those with roll-in showers, visual alarms, and TTY telephones. 

  • Service animals are welcome at our hotel. 

Services: 

Our staff is trained to provide assistance to guests with disabilities, including those with hearing or vision impairments. 

We offer a range of accessibility equipment, including mobility aids, visual alarms, and TTY telephones. 

We can provide information on local accessible attractions and transportation options. 

If you require additional assistance or have specific accessibility needs, please do not hesitate to contact us. We are committed to providing the best possible experience for all of our guests. 

Website Accessibility  

Encore Suites by Service Plus Inns is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. 

Conformance status 

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.  Encore Suites by Service Plus Inns Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards. 

Compatibility with browsers and assistive technology 

Encore Suites by Service Plus Inns Website is designed to be compatible with the following assistive technologies: 

  1. Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies 

Technical specifications 

Accessibility of  Encore Suites by Service Plus Inns Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

  1. HTML  

  1. WAI-ARIA 

  1. CSS 

  1. JavaScript 

Limitations and alternatives 

Despite our best efforts to ensure the accessibility of the Encore Suites through the Service Plus Inns Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 

Feedback & Contact 

We welcome your feedback on the accessibility of Encore Suites on the Service Plus Inns Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

Phone: 1-888-875-INNS (4667) 

E-mail: grandeprairie@encoresuites.ca 

Hotel address: 10639-110 St, Grande Prairie AB